Want more articles? Contact the library for a literature search on any topic. Questions? Email us: library@allina.com
1. Persuading the unpersuadable: Lessons from science | 2025 | Harvard Business Review
(Available in MN only, email library@allina.com for a copy outside of MN)
A reprint of the article "Persuading the Unpersuadable" by Adam Grant, which appeared in the March-April 2021 issue, is presented. It explores how people like Mike Bell and Tony Fadell influenced Steve Jobs, showing that Apple’s success depended on persuading a determined leader. It outlines key strategies for influencing difficult personalities, such as asking know-it-alls to explain, collaborating with the stubborn, and praising narcissists indirectly. It emphasizes that successful persuasion depends on timing, approach, and emotional insight.
2. Insights Report: Awareness of structural racism rises but disparities in care delivery persist | 2025 | NEJM Catalyst
More than half of NEJM Catalyst Insights Council members say that structural racism affects patient care in their organizations, particularly in the United States.
3. Transforming the future of health: Building learning health systems across the globe | 2025 | Health Affairs Scholar
Health care has faced disruptions over the past 5 years, including a global pandemic, supply chain interruptions, workforce shifts, and the introduction of new artificial intelligence (AI) tools. Health care organizations continue to leverage the learning health system (LHS) concept to adapt to these challenges through iterative feedback loops. The Future of Health (FOH), an international community of over 50 senior health leaders that focuses on shared challenges across international health systems, collaborated with the Duke-Margolis Institute for Health Policy in a consensus-building process with FOH members to identify opportunities for action in an LHS. Key areas for action identified include opportunities to leverage data and AI to support clinical decision-making, steps to create an organizational culture of learning, and strategies to engage patients and caregivers, illustrated through case examples.
4. Exploring turnover among first-line managers in healthcare: A cohort study of span of control, management performance and stress indicators | 2025 | Leadership in Health Services
The purpose of this study is to examine if and how an expanded span of control, management performance and work-related stress indicators (control, support and relationships) influence the time until first-line managers leave their position.
5.The conflict intelligent leader | 2025 | Harvard Business Review
(Available in MN only, email library@allina.com for a copy outside of MN)
As civil strife grows around the world, clashes are on the rise in the workplace too. Incivility on the job is getting worse, and each day it costs companies billions in lost productivity and absenteeism. To navigate the discord, today's business leaders need to develop conflict intelligence, writes Coleman, a Columbia professor and expert on conflict resolution. Like emotional intelligence, conflict intelligence involves empathy, self-regulation, and social awareness, but it also includes situational awareness and understanding the social dynamics and systemic forces that influence disputes.
6. Developing a moral empowerment system for healthcare organizations to address moral distress: A case report | 2025 | Healthcare Management Forum
This article describes the development of an organization-wide intervention to address moral distress in healthcare. A multidisciplinary team, including researchers and organizational partners, used intervention mapping and the theoretical domains framework to create the moral empowerment system for healthcare. This system encompasses a suite of strategies designed for integration into organizations’ operations to empower healthcare professionals individually and collectively to address moral events. This suite includes an ethics education program for healthcare professionals, interprofessional teams, and leaders; moral empowerment consultations; reflective debriefings; and mentoring. An implementation and evaluation plan is also presented, highlighting a staged approach that reflects the organizational context. Ultimately, the approach described here offers health leaders a practical and systematic method to design, implement, and evaluate moral distress interventions, tailoring them to their specific environments.
7. Successful care delivery through the lens of the patient experience | 2025 | Journal of Healthcare Management
(Available in MN only, email library@allina.com for a copy outside of MN)
Historically, navigating the healthcare system for an acute illness would require a visit to a physician’s office or local emergency department, followed by admission to an acute care facility with subsequent discharge to a rehabilitation center, skilled nursing facility, or home. During the pandemic, hospitals and health systems that cared for patients who required additional close follow-up after discharge, but were unable to find accommodations in skilled nursing or rehabilitation facilities, turned to hospital-at-home care. Healthcare organizations across the country began these programs and quickly realized the healthcare benefits for patients, as well as how the model improves value by improving outcomes, enhancing the patient experience, and reducing cost (American Hospital Association, 2020). A recent study released by the American Medical Association surveyed 1,233 randomly chosen individuals using an online form to assess the acceptability of hospital-at-home care and the capacity for caregiver burden.
Multimedia
1. How to say no | 2025 | WorkLife | Podcast
In a world filled with requests, many of us are struggling to stay afloat. Even if you’re not a people-pleaser, the desire to maintain a positive reputation can make it hard to turn others down. In this episode, Adam explores the art and science of delivering an effective “no.” He highlights strategies for setting boundaries with others to create space for yourself—and healthier relationships with those around you.
2. How race shows up at the doctor's office | 2025 | NPR's Code Switch | Podcast
We've probably said it a hundred times on Code Switch — biological race is not a real thing. So why is race still used to help diagnose certain conditions, like keloids or cystic fibrosis? On this episode, Dr. Andrea Deyrup breaks it down for us, and unpacks the problems she sees with practicing race-based medicine, from delayed diagnoses to ignoring environmental factors that lead to different health outcomes. She says that while race-based health disparities are very real, the idea that our bodies are genetically different based on race is simply not.
Want more articles? Contact the library for a literature search on any topic. Questions? Email us: library@allina.com
1. Expanded span of control, leadership and management performance, work-related stress, and job satisfaction among first-line managers: A repeated cross-sectional study | 2025 | Work: A Journal of Prevention, Assessment & rehabilitation
First-line healthcare managers navigate complex organizational demands to ensure a good work environment and quality care. Key factors such as expanded span of control, leadership and management performance, and work-related stress significantly influence their job satisfaction. However, how these factors evolve over time in organizational settings remains unclear.
2. Development of a comprehensive tool to assess rigor when evaluating quality improvement projects | 2025 | Journal of Evaluation in Clinical Practice
The aim of this study was to develop a pragmatic domain-based tool to Comprehensively Assess Rigor when Evaluating Quality Improvement projects (CARE-QI) that can be used by health professionals, researchers, or academics.
3. The impact of nurse managers' transformational leadership on nurses work engagement: A cross-sectional study | 2025 | Journal of Nursing Management
This study aimed to describe nurses’ evaluations of their work engagement, their perceptions of their managers’ transformational leadership, and the relationships between these factors. A cross-sectional study design was employed.
4. Loss, adversity, and asymmetry: The future of NIH funding (editorial) | 2025 | Journal of Healthcare Management
(Available in MN only, email library@allina.com for a copy outside of MN)
The story of National Institutes of Health (NIH) funding over the past few decades reveals itself not just through dollars and percentages, but in terms of hope, frustration, and resilience. It vividly illustrates a fundamental truth about human behavior: We feel the sting of loss far more keenly than the joy of an equivalent gain.
5. Achieve DEI goals without DEI programs | 2025 | Harvard Business Review
(Available in MN only, email library@allina.com for a copy outside of MN)
THE CHALLENGE: Formal DEI pro-grams and policies are being scaled back or eliminated, and champions of workforce diversity feel their work is being undone. THE SOLUTION: Many recent management innovations designed to improve performance also boost workforce diversity—for frontline workers and managers alike. And they don’t invite the backlash that formal DEI programs do. THE WAY FORWARD: If companies start using the high-performance management practices described in this article, their diversity numbers are likely to improve. But that will happen only if these innovations are used to manage all employees.
6. Climate-resilient acute care clinical operations: A framework that informs how operations within acute care build climate-resilient health systems| 2025 | Healthcare Management Forum
This article describes the development of an organization-wide intervention to address moral distress in healthcare. A multidisciplinary team, including researchers and organizational partners, used intervention mapping and the theoretical domains framework to create the moral empowerment system for healthcare. This system encompasses a suite of strategies designed for integration into organizations’ operations to empower healthcare professionals individually and collectively to address moral events. This suite includes an ethics education program for healthcare professionals, interprofessional teams, and leaders; moral empowerment consultations; reflective debriefings; and mentoring. An implementation and evaluation plan is also presented, highlighting a staged approach that reflects the organizational context. Ultimately, the approach described here offers health leaders a practical and systematic method to design, implement, and evaluate moral distress interventions, tailoring them to their specific environments.
7. A physician and practice incentive intervention to increase referrals to high-value settings | 2025 | NEJM Catalyst
Historically, navigating the healthcare system for an acute illness would require a visit to a physician’s office or local emergency department, followed by admission to an acute care facility with subsequent discharge to a rehabilitation center, skilled nursing facility, or home. During the pandemic, hospitals and health systems that cared for patients who required additional close follow-up after discharge, but were unable to find accommodations in skilled nursing or rehabilitation facilities, turned to hospital-at-home care. Healthcare organizations across the country began these programs and quickly realized the healthcare benefits for patients, as well as how the model improves value by improving outcomes, enhancing the patient experience, and reducing cost (American Hospital Association, 2020). A recent study released by the American Medical Association surveyed 1,233 randomly chosen individuals using an online form to assess the acceptability of hospital-at-home care and the capacity for caregiver burden.
Multimedia
1. How to get people to do what you want | 2025 | Ted Talks | Video
As a film and television director, Barry Sonnenfeld had millions of dollars riding on his ability to get his cast and crew to play along — and much of what he learned along the way applies to everyday life. Here, he shares nine bits of wisdom and whimsy gleaned from 40 years in entertainment. So the next time you encounter a screaming bully, you too will know what to do.
2. How do I deal with a competitive peer? | 2025 | Coaching Real Leaders | Podcast
She’s stepped into a leadership position thanks, in part, to a former boss at her organization. But now, this former boss has become a peer, and perhaps competition for the next-level role. Plus, their leadership styles often clash. Host Muriel Wilkins coaches her through how to position herself for career advancement in the face of competition from a colleague.
Commenting on blog posts requires an account.
Login is required to interact with this comment. Please and try again.
If you do not have an account, Register Now.