Want more articles? Contact the library for a literature search on any topic. Questions? Email us: library@allina.com
1. From discontinuity to transformation: Drucker’s wisdom for navigating today’s healthcare environment | 2025 | Journal of Healthcare Management
(Available in MN only, email library@allina.com for a copy outside of MN)
In 1969, Peter Drucker introduced the concept of an “age of discontinuity,” describing a world where predictable patterns of the past no longer defined the future (Drucker, 1969). Drucker foresaw a society characterized by rapid changes in technology, politics, economics, and organizational behavior. More than 50 years later, healthcare leaders find themselves confronting precisely the kinds of discontinuity Drucker described. From shifting political winds to technological disruptions, today’s healthcare delivery landscape demands the strategic adaptability and foresight that Drucker
championed.
2. Technology drives emerging roles in health care workforces | 2025 | NEJM Catalyst
Members of the NEJM Catalyst Insights Council describe many new and emerging roles in health care organizations, from the front lines to the C-suite.
3. Meeting future demands of acute care through the home hospital care model | 2025 | Journal of Healthcare Management
As healthcare leaders consider how to meet the challenges of the future, we must continue to evolve our view of what standard hospital care looks like. Home-based care for acute conditions is a promising model that can serve as the foundation for new and innovative programs that are capable of much more.
4. The effect of registered nurse staffing and skill mix on length of stay and hospital costs | 2025 | Nursing Outlook
Sepsis is a common cause of hospitalization among Medicare beneficiaries, often leading to prolonged hospital stays and high costs.
Better RN staffing and skill mix can improve patient outcomes and yield significant cost savings.
5.Are you really a good listener? | 2025 | Harvard Business Review
(Available in MN only, email library@allina.com for a copy outside of MN)
Research has shown that when employees feel heard, their engagement rises and their performance improves, delivering big benefits to their firms. Yet 117 studies on workplace listening reveal that many managers aren't good listeners. Why? Because listening is mentally taxing and demands empathy and patience. This article describes the five common causes of poor listening and explains ways to counter each. The first pitfall is haste. To avoid it, set aside distraction-free time for conversations, ask clarifying questions, seek more details, and plan follow-up discussions. The second pitfall is defensiveness. When you experience this, you need to calm your emotions, buy yourself time by restating what you've heard, and get more information before responding. The third pitfall is invisibility—not showing that you're listening. So demonstrate that you are with body language and verbal cues and by summarizing what people have told you. The fourth pitfall is exhaustion, which prevents leaders from engaging productively. Setting clear boundaries and acknowledging your limits will help you address this problem. The last pitfall is inaction. The fix here is to always close the loop: Before ending a conversation, affirm what you've heard, identify next steps, and agree on a timeline for checking back in.
6. CALM amid chaos: The art of being a team leader. A toolkit to cultivate strong emergency management skills | 2025 | Canadian Family Physician
The College of Family Physicians of Canada characterizes leadership as a primary responsibility of family physicians.1 We are expected to demonstrate leadership at all levels to provide “accessible, high-quality, comprehensive, and continuous first-contact health care”1 to patients. The clinical environment often presents intense challenges for family physicians, amplified by limited resources, personnel, and specialized services. Additionally, as many family physicians work in high-acuity areas like emergency or urgent care departments, or as hospitalists, this framework is highly applicable.
Despite the need for strong leadership skills in these high-stress situations, formal leadership training was not offered during my medical education journey. This gap underscores the importance of family physicians developing their own effective stress management techniques to better support and lead teams in times of crisis.
7. Exploring the core of emotional intelligence in healthcare leadership: A concept analysis | 2025 | Journal of Advanced Nursing
Emotional intelligence in healthcare leadership contributes to better performing organisations, as emotionally capable leaders can inspire and empower their employees. Holistic management of organisational duties and people-oriented leadership is a crucial resource in healthcare organisations. Well-being and workplace resources can be vitally important for leaders to manifest emotional intelligence in their work.
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1. Leading from within: Cultivating effective leadership and followership in health care | 2025 | NEJM Catalyst Conversation | Audio + Transcript
The integration of effective leadership practices in health care is essential for improving outcomes and fostering a collaborative environment. In this dialogue, James Mountford, Editor-in-Chief of BMJ Leader, discusses the distinction between “leading” as an action and “leadership” as a position, emphasizing that everyone can contribute to leading within their sphere, regardless of rank. The conversation explores the concept of followership and the importance of cultivating good followers who support leaders while maintaining shared values. Mountford highlights the need for clarity in leadership roles and the significance of mobilizing teams around a common vision. He argues that effective leadership is a practice that requires engagement and reflection, rather than merely theoretical training. As health care systems navigate complexities, understanding these dynamics will be crucial for enhancing service delivery and achieving better patient outcomes.
2. Reaffirming the heart of nursing | 2025 | Nursing Management Podcast | Video
For Nurses Month, Dr. Tim Porter-O'Grady joins us to talk about reaffirming the heart of nursing: a focus on humanity and caring.
Want more articles? Contact the library for a literature search on any topic. Questions? Email us: library@allina.com
1. Persuading the unpersuadable: Lessons from science | 2025 | Harvard Business Review
(Available in MN only, email library@allina.com for a copy outside of MN)
A reprint of the article "Persuading the Unpersuadable" by Adam Grant, which appeared in the March-April 2021 issue, is presented. It explores how people like Mike Bell and Tony Fadell influenced Steve Jobs, showing that Apple’s success depended on persuading a determined leader. It outlines key strategies for influencing difficult personalities, such as asking know-it-alls to explain, collaborating with the stubborn, and praising narcissists indirectly. It emphasizes that successful persuasion depends on timing, approach, and emotional insight.
2. Insights Report: Awareness of structural racism rises but disparities in care delivery persist | 2025 | NEJM Catalyst
More than half of NEJM Catalyst Insights Council members say that structural racism affects patient care in their organizations, particularly in the United States.
3. Transforming the future of health: Building learning health systems across the globe | 2025 | Health Affairs Scholar
Health care has faced disruptions over the past 5 years, including a global pandemic, supply chain interruptions, workforce shifts, and the introduction of new artificial intelligence (AI) tools. Health care organizations continue to leverage the learning health system (LHS) concept to adapt to these challenges through iterative feedback loops. The Future of Health (FOH), an international community of over 50 senior health leaders that focuses on shared challenges across international health systems, collaborated with the Duke-Margolis Institute for Health Policy in a consensus-building process with FOH members to identify opportunities for action in an LHS. Key areas for action identified include opportunities to leverage data and AI to support clinical decision-making, steps to create an organizational culture of learning, and strategies to engage patients and caregivers, illustrated through case examples.
4. Exploring turnover among first-line managers in healthcare: A cohort study of span of control, management performance and stress indicators | 2025 | Leadership in Health Services
The purpose of this study is to examine if and how an expanded span of control, management performance and work-related stress indicators (control, support and relationships) influence the time until first-line managers leave their position.
5.The conflict intelligent leader | 2025 | Harvard Business Review
(Available in MN only, email library@allina.com for a copy outside of MN)
As civil strife grows around the world, clashes are on the rise in the workplace too. Incivility on the job is getting worse, and each day it costs companies billions in lost productivity and absenteeism. To navigate the discord, today's business leaders need to develop conflict intelligence, writes Coleman, a Columbia professor and expert on conflict resolution. Like emotional intelligence, conflict intelligence involves empathy, self-regulation, and social awareness, but it also includes situational awareness and understanding the social dynamics and systemic forces that influence disputes.
6. Developing a moral empowerment system for healthcare organizations to address moral distress: A case report | 2025 | Healthcare Management Forum
This article describes the development of an organization-wide intervention to address moral distress in healthcare. A multidisciplinary team, including researchers and organizational partners, used intervention mapping and the theoretical domains framework to create the moral empowerment system for healthcare. This system encompasses a suite of strategies designed for integration into organizations’ operations to empower healthcare professionals individually and collectively to address moral events. This suite includes an ethics education program for healthcare professionals, interprofessional teams, and leaders; moral empowerment consultations; reflective debriefings; and mentoring. An implementation and evaluation plan is also presented, highlighting a staged approach that reflects the organizational context. Ultimately, the approach described here offers health leaders a practical and systematic method to design, implement, and evaluate moral distress interventions, tailoring them to their specific environments.
7. Successful care delivery through the lens of the patient experience | 2025 | Journal of Healthcare Management
(Available in MN only, email library@allina.com for a copy outside of MN)
Historically, navigating the healthcare system for an acute illness would require a visit to a physician’s office or local emergency department, followed by admission to an acute care facility with subsequent discharge to a rehabilitation center, skilled nursing facility, or home. During the pandemic, hospitals and health systems that cared for patients who required additional close follow-up after discharge, but were unable to find accommodations in skilled nursing or rehabilitation facilities, turned to hospital-at-home care. Healthcare organizations across the country began these programs and quickly realized the healthcare benefits for patients, as well as how the model improves value by improving outcomes, enhancing the patient experience, and reducing cost (American Hospital Association, 2020). A recent study released by the American Medical Association surveyed 1,233 randomly chosen individuals using an online form to assess the acceptability of hospital-at-home care and the capacity for caregiver burden.
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1. How to say no | 2025 | WorkLife | Podcast
In a world filled with requests, many of us are struggling to stay afloat. Even if you’re not a people-pleaser, the desire to maintain a positive reputation can make it hard to turn others down. In this episode, Adam explores the art and science of delivering an effective “no.” He highlights strategies for setting boundaries with others to create space for yourself—and healthier relationships with those around you.
2. How race shows up at the doctor's office | 2025 | NPR's Code Switch | Podcast
We've probably said it a hundred times on Code Switch — biological race is not a real thing. So why is race still used to help diagnose certain conditions, like keloids or cystic fibrosis? On this episode, Dr. Andrea Deyrup breaks it down for us, and unpacks the problems she sees with practicing race-based medicine, from delayed diagnoses to ignoring environmental factors that lead to different health outcomes. She says that while race-based health disparities are very real, the idea that our bodies are genetically different based on race is simply not.
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